Privacy at HelloCall Auth

1. Information we collect

• Account identifiers: name, email, phone, organization metadata.
• Authentication telemetry: fingerprints, user agents, IP ranges (hashed for storage).
• Operational logs: API usage, status codes, timestamps for audit purposes.

2. How we use data

Data powers secure authentication, anomaly detection, and support.

• Issue and revoke tokens, manage sessions, and send verification flows.
• Monitor abuse, enforce rate limits, and diagnose incidents.
• Deliver product updates or critical notifications to administrators.

3. Sharing & retention

We never sell personal data. Limited subprocessors help deliver infrastructure (Cloudflare, email providers). Logs are retained for 90 days unless longer retention is required for legal reasons.

4. Your controls

• Request exports or deletion by emailing privacy@hellocall.ai.
• Configure data residency and retention in your workspace settings.
• Disable telemetry that you do not need for compliance.